Use technology to have more enthusiastic agents and achieve customer satisfaction

Often, we encounter situations where the company's reputation suffers due to unsuccessful service. However, this situation can be reversed with intelligent tools. This way, your agent can focus all their attention on complex issues that require human empathy, leading to a transformative balance in your center.

The URA Bot can help you

Resolve inquiries, close sales, obtain necessary client data, and conduct satisfaction surveys with the 55PBX Secure URA with PCI Compliance. Achieve satisfactory results with security and productivity without needing to hire an operator, freeing up your agent's time and eliminating repetitive tasks.

Move beyond analog; consumers seek speed and innovation in their journey

There is much debate about automation in service due to its lack of real interaction and 'feeling'. However, it has been proven that in many cases, agents are overwhelmed by high demand and often face simple issues. So why not offer the self-service option that customers seek?

Revolutionize your service with Voice Bot technology

Help your clients solve their own questions and problems through Voice Bot, an accessible electronic service solution now available for small businesses. By using this function, you can reserve humanized service for more complex issues.

Ensure results
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