Automatic Dialer 55PBX
With the 55PBX dialer, you operate campaigns and automated calls without having to dial contacts manually, reducing idle time for agents.
Create lists of clients who will participate in a campaign by uploading a contact list to the dialer. It is also possible to choose those who will not receive calls using a contact block list.
If someone does not answer your call, you can choose to redial. You also have control over how many times this can be repeated. Additionally, you can manage what happens after your contact, directing calls to IVR and Queues.
Create a specific queue for campaign handling. You can select the most idle agents according to reports or the 55PBX Realtime to handle these calls.
Now that you know the benefits of the dialer, you understand why investing in the right technology can help you achieve good results for your company. In addition to further engaging the audience with your campaigns, ensuring everyone's satisfaction.
Ensure resultsWhat is a dialer?
How does the automatic dialer work?