Startups
55PBX for Startups
Always offering an innovative service for companies seeking continuous evolution, with speed and ease of implementation.
I want a demonstrationMeet the companies in this segment that also trust 55PBX:
We have the innovation you are looking for
Configurable breaks and schedules to avoid conflicts, an automatic dialer with an unlimited number of campaigns, and personalized customer lists. These are some of the tools to help you grow, attract your audience, and revolutionize your communication with customers, without wasting time and with much higher quality.
See how 55PBX can contribute to your company
Maximize your business
Expand your call center's functions. Automate requests for credit card generation and password changes.
Optimize your resources
Save your agents' time by directing them to complex tasks, and reduce phone costs with on-demand licenses.
Transform your customer service
Provide valuable experiences for your customers by evaluating and considering their mood history in previous calls.
The first step was choosing 55PBX; we didn’t have indicators for managing customer service and cyclist experience. Our internal processes were via email. When we implemented the CTI, our June 2020 CSAT was 76%, with an AHT of 5 minutes, which dropped to 30 seconds. Our CSAT started at 76% in May 2019 and is now at 95%. Our chat engagement, which we didn’t have until December 2019, reached 65% of contacts in June 2020, with 97% satisfaction and a first call resolution rate of 90%.
